Answer
What are the governance maturity levels?
The ISO model uses six levels from 0 to 5: undefined, limited, emerging, formalized, measured and optimizing. Each level assumes the one below it, so a group cannot be optimizing if it has never measured.
The labels in plain words
Undefined means nothing shows a commitment to the principle. Limited means a commitment exists but the board cannot explain why it matters. Emerging means it is adopted but applied inconsistently. Formalized means it is adopted and explained but not assessed. Measured means it is measured, resourced, reviewed and corrected. Optimizing means the group changes its practice because of what it measured.
Where groups usually sit
Most first evaluations land between limited and formalized. That is not a failure: the model is cumulative, so the useful question is which specific feature is missing, not how to jump two levels.
How the levels combine
Each aspect gets a level, and the dimension level reflects the dominant level with outliers considered. The aggregation rule uses the arithmetic mean rounded down, and the reasons for outliers are recorded rather than averaged away.
How to use the levels without overstating
The most common error is to rate the board on the documents it holds. A policy library can look like level three while the behaviour sits at level one. Rate from the record of what happened in the period, confirm behaviour with the people concerned, and keep the three aspect ratings visible beside the combined level.
Check it yourself
All 35 requirements The 21 terms The publication record Run the free check
Source for this page
- ISO/DIS 37014 official record. The designation, title, edition, committee, ICS, stage, stage date, page count, price and abstract. Retrieved 21 October 2026.
- ISO/DIS 37014 free OBP preview. The foreword, introduction, scope, normative references, terms and definitions and the full table of contents, which ISO publishes for free. Retrieved 21 October 2026.
- ISO 37004:2023, Governance of organizations, Governance maturity model, Guidance. The published text of the organizational governance maturity model, which the draft applies to controlled groups. Supplies the three aspects, the measurement framework, the six-point scale, the dimensions and the 35 model requirements stated on this site.
Retrieved 2026-10-21. The requirement above is our statement of the clause in our own words; the official text is linked so you can check it.