About
The Art of Service, and why this record exists
This site is published by The Art of Service, an Australian standards and compliance publisher. It records the public structure of ISO/DIS 37014 and ISO 37004:2023 the draft builds on, so a company secretary can decide what to do before the standard publishes.
Who publishes it
The Art of Service Pty Ltd, Queensland, Australia. The site is written and published by Gerard Blokdyk. Contact: support@theartofservice.com. The same publisher runs the compliance reference at compliance.theartofservice.com and the store at store.theartofservice.com.
Not affiliated with, endorsed by or approved by ISO. ISO is not connected with this site, and nothing here is a certificate, an audit or legal advice.
Why a record and a checker
A draft is hard to use. The preview gives a vocabulary and a contents list but not the clause bodies; the model it applies is published but does not name the group case; and the commentary that surrounds a draft is full of dates nobody can source. A company secretary needs the opposite: what is public, what is published, what is estimated, and what to do first.
This site is organised around that. Every page says whether it states the public record, the model or our own application. The free check applies the draft's own definition and gives a conditional answer where the facts are uncertain. The kit turns the record into a register a board can read. The change watch exists because the text is moving.
How it is built
One reviewed record drives every page, the free check and the kit. The 35 requirements, their evidence and their gaps come from the ISO 37004:2023 export; the group application and all page copy are our own words, checked for overlap against the source before they ship. The draft's public material comes from the ISO record and the free preview and is dated. No line is written from memory and presented as the draft's.
Contact and corrections
Corrections are welcome and are made on the record, with the date changed. Write to support@theartofservice.com. If a page states something the source does not support, say which page and which line; the record will be corrected and the changelog updated.
Postal address: The Art of Service Pty Ltd, Brisbane, Queensland, Australia.
The rules this is built from
Nothing here is invented. The record below is the one this site reads, clause by clause, and every line points to the one it came from.
- ISO 37004:2023
35 model requirements across the three aspects, the measurement framework and the maturity model, each with the evidence an evaluator asks for - ISO 37000:2021
the eleven governance principles and seven governance conditions the model measures - ISO/DIS 37014
Edition 1, stage 40.60 close of voting on 10 June 2026; the public record and free preview of the draft this site is named for
The ISO/DIS 37014 body is not public. This site states the public record and the public preview, and does not present a requirement from the draft as if it were the published text.